OPEN TO NEW OPPORTUNITIES

Muhammad
Faizan.

Senior Systems & Network Administrator

18+ years in enterprise IT — and the hands-on development skills to turn an operational need into production software.

Explore my experience Download portfolio PDF

Sole creator of UnifiedRecorder & DockMaster

Based in Kuwait

Muhammad Faizan — Making complex IT
**work beautifully.**

MICROSOFT CERTIFIEDAzure Solutions Architect Expert

A FEW TOOLS OF THE TRADE Microsoft Azureciscovmware® Docker PowerShell

18+Years in enterprise IT

4,000+Users supported

99.99%Critical systems uptime

100+ hrsSaved monthly through automation

01 THE EXPERIENCE

A career built
on reliability.

From keeping enterprise networks connected to building the tools that make IT better. Here’s where I’ve made an impact.

Connect on LinkedIn

JUN 2015 — PRESENTCurrent roleKuwait

American International School of Kuwait

Senior Systems &
Network Administrator

Leading enterprise IT infrastructure for a community of 4,000+ users, with a focus on availability, security, and smarter operations.

50+ servers managed500+ network devices24/7 monitoring

Implemented Docker infrastructure that reduced hardware costs by 40%.
Automated Active Directory workflows with PowerShell, saving 100+ hours every month.
Built a Python/Django monitoring system for 300+ access points, 50+ switches, and 400+ IP cameras.
Maintained 99.99% uptime for critical systems through high availability configurations.

More responsibilities

Designed and implemented hybrid Exchange infrastructure with on-premises and Office 365 integration.
Built a web-based GUI for managing Cisco switches without native GUI interfaces.
Managed VMware vSphere, Hyper-V, and Proxmox virtualization platforms.
Implemented comprehensive backup and disaster recovery solutions using Veeam.
Designed campus-wide network architecture with redundant paths.
Managed Cisco Wireless Controllers with high availability and 400+ access points.
Configured Fortigate firewall clusters with IPS/IDS and VPN solutions.
Implemented SPF, DKIM, and DMARC for email security.
Managed 30+ virtual machines and 50+ enterprise applications.
Provided zero-cost VPN remote access.

Hybrid cloudCiscoVirtualizationPowerShellDocker

NOV 2009 — JUN 2015Kuwait

Computer Troubleshooters Kuwait

Network / System Administrator

Delivered IT support and infrastructure management across a diverse client base, from Windows Server environments to business networks.

Administered Windows Server, Active Directory, Group Policy, DNS, DHCP, and file and print services.
Installed and configured routers, switches, and hubs, and improved network performance through monitoring and tuning.
Developed training for technical staff and end users, and implemented network security and access policies.

More responsibilities

Created user accounts, configured permissions, and managed network resources.
Evaluated availability, utilization, and latency to diagnose network performance issues.
Performed software and security upgrades across client infrastructure.
Troubleshot complex network issues and coordinated with vendors for resolution.

Windows ServerActive DirectoryNetwork operations

NOV 2007 — SEP 2009Kuwait

Kellogg Brown and Root Kuwait

Network / System Administrator

Managed daily network operations and supported infrastructure development for a global engineering firm.

Oversaw internet, intranet, backup, and disaster recovery operations.
Planned integrated LAN/WAN designs and diagnosed performance, reliability, and traffic issues.
Provided Level III support and mentored technicians in configuration and troubleshooting.

More responsibilities

Installed, upgraded, and configured routers, switches, and hubs.
Planned infrastructure projects for NT, Netware, and Citrix networks.
Resolved collision, congestion, and network segmentation issues.
Managed email, security, and virus protection systems.
Supported user satisfaction through comprehensive issue resolution.

LAN / WANInfrastructure supportDisaster recovery

02 SELECTED WORK

Practical solutions.
Meaningful impact.

A selection of the systems I’ve built, the processes I’ve improved, and the problems I’ve solved.

FLAGSHIP PROJECT · SOLE CREATOR & DEVELOPER

UnifiedRecorder.

Built in my spare time.
Used in everyday enterprise operations.

I independently developed this on-premises call recording and management platform for Cisco CUCM, with active and passive recording support.

500+employees in the company using it

300–400calls recorded per day

Go (Golang)BashMySQLUbuntuCisco CUCM

Read the case study Visit product

FROM IDEA TO PRODUCTION IN PRODUCTION

Actual product dashboard · shown with demo data

One developer. End-to-end ownership.Backend, database, dashboard, integration, and deployment.

OPEN-SOURCE PRODUCT · SOLE CREATOR & DEVELOPER

DockMaster.

One workspace.
Your Docker hosts, connected.

A Docker host manager I developed independently: a Go backend and React/TypeScript interface for containers, Compose projects, images, storage, networks, and day-to-day operations.

99application deployment templates

Local + SSHDocker host connections

GoReactTypeScriptSQLiteDocker

Explore the case study View source

INFRASTRUCTURE, MADE MANAGEABLEEARLY PREVIEW

Public demo interface · all hosts and metrics are simulated

The source is part of the story.Backend, frontend, API, deployment, and documentation. Apache 2.0.

MONITORING & AUTOMATION

Visibility across the entire network.

A custom monitoring platform with real-time email and SMS alerts, bringing hundreds of network devices into one place.

PythonDjangoSNMP

IDENTITY & WORKFLOW AUTOMATION

Make the routine run itself.

PowerShell scripts and Python tools that streamline user provisioning, group management, and access control.

PowerShellPythonActive Directory

03 / HYBRID CLOUD

Exchange hybrid infrastructure

On-premises Exchange and cloud integration, connecting 4,000+ email accounts with 99.99% uptime.

Microsoft ExchangeOffice 365Hybrid cloud

04 / CONTAINERIZATION

A leaner Docker infrastructure

Containerized monitoring and custom applications, reducing hardware costs by 40% and simplifying management.

DockerContainerizationInfrastructure

05 / CUSTOM DEVELOPMENT

Cisco switch management, simplified

A web-based interface for configuring, monitoring, and troubleshooting 50+ Cisco switches without a native GUI.

PythonDjangoCisco CLI

06 / BUSINESS CONTINUITY

Prepared for the unexpected

Backup and disaster recovery for Exchange, file servers, and databases, designed around data protection and rapid recovery.

VeeamDisaster recoveryData protection

03 THE TOOLKIT

Deep expertise.
Practical application.

Comfortable in the server room, confident in the cloud. A broad technical foundation, built through years of solving real problems.

Systems & virtualization

Windows Server 2012–2022
Ubuntu / CentOS
Active Directory
Exchange / Office 365
VMware / Hyper-V / Proxmox
Docker / Compose
Veeam
Dell EMC / Synology

Security & resilience

Firewall management
Multi-factor authentication
Security auditing
Vulnerability assessment
Hikvision surveillance
Access control
Compliance monitoring
Incident response

Development & automation

Go (Golang)
React / TypeScript
PowerShell
Python
Bash
HTML / CSS / JavaScript
PHP
Git
REST APIs
Task automation

AI & intelligent operations

scikit-learn
ChatGPT / OpenAI APIs
Microsoft AI services
Google AI tools
Automated troubleshooting
Intelligent monitoring
AI-powered reporting
Predictive maintenance

Data & IT operations

SQL Server
MySQL / MariaDB
SQLite
Database backup / recovery
Performance tuning
Infrastructure planning
Vendor management
Technical documentation
Risk management

Always learning. Currently exploring how AI can make everyday IT operations more efficient.

More about my approach

04 THE CREDENTIALS

Experience, backed
by expertise.

Microsoft certifications in cloud architecture, Azure administration, and Windows Server hybrid infrastructure.

EXPERT

MICROSOFT CERTIFIED

Azure Solutions
Architect Expert

Designing enterprise-scale cloud and hybrid infrastructure solutions.

AZ-104AZ-305

ASSOCIATE

MICROSOFT CERTIFIED

Azure Administrator
Associate

Implementing and managing Microsoft Azure infrastructure and services.

AZ-104

ASSOCIATE

MICROSOFT CERTIFIED

Windows Server Hybrid
Administrator Associate

Configuring and administering Windows Server hybrid environments.

AZ-800AZ-801

05 A LITTLE ABOUT ME

Curiosity is
part of the job.

I’m an infrastructure specialist and independent product developer who enjoys understanding how things work — and finding ways to make them work better.

Over 18 years, I’ve built my skills by solving real problems, testing ideas in lab environments, and turning technical documentation into practical solutions. Today, that includes using Python and AI tools for monitoring, troubleshooting, and automation.

I’m the sole creator and developer of UnifiedRecorder, an enterprise call recording platform built with Go, Bash, and MySQL on Ubuntu. Built independently in my spare time, it is now used in a company with 500+ employees, recording 300–400 calls each day.

I also built DockMaster, an open-source Docker host manager with a Go backend, React/TypeScript frontend, and SQLite. It brings container operations, Compose deployments, and Linux host management into one interface.

I also share what I learn as the founder and lead author of MCSAGuru.com, running the publication for 8+ years. My writing spans enterprise systems, automation, and the voice engineering explored on the UnifiedRecorder blog.

Explore my technical writing

Based in Kuwait. Building reliable systems and practical software.

Education & continued learning

Diploma in Advanced Networks Management

Allied Computer International

Enterprise networking & infrastructure

Diploma in Hardware and Maintenance

Government College Lahore

Hardware, troubleshooting & maintenance

Intermediate

MAO College Lahore

General education

The learning never stops.

Hands-on labs, technical writing, community knowledge sharing, and mentoring are part of how I keep growing.

06 KNOWLEDGE, SHARED

Experience worth
writing down.

For 8+ years, I’ve run MCSA Guru to share practical IT knowledge. Alongside it, the UnifiedRecorder blog explores the voice and collaboration systems behind the product.

8+ YEARS RUNNING

FOUNDER & TECHNICAL AUTHOR

MCSA Guru

Practical guides to the systems administrators use every day: Microsoft infrastructure, cloud services, virtualization, containers, and automation.

Windows Server & Active Directory
Microsoft 365 & Exchange
Teams
Docker
VMware / Hyper-V
Proxmox
PowerShell
AI developer tools

SELECTED GUIDES

POWERSHELL / TROUBLESHOOTINGFixing truncated PowerShell outputUnderstanding object formatting, wrapped tables, and report exports. VIRTUALIZATION / MIGRATIONMigrating VMware VMs to ProxmoxDisk imports, guest drivers, boot fixes, and post-migration checks. BACKUP / RECOVERYBacking up and restoring Proxmox VMsBackup modes, scheduling, retention, and testing a restore.

VOICE & COLLABORATION

PRODUCT KNOWLEDGE & ENGINEERING GUIDES

UnifiedRecorder Blog

A focused technical publication around Cisco voice and collaboration: how recording works, how to configure it, and how to diagnose problems across the network.

Cisco CUCM
SIP trunks
Call recording
CDR / CMR
Voice troubleshooting
Webex
CUBE / gateways
Enterprise wireless

SELECTED GUIDES

CALL RECORDING / ARCHITECTUREHow Cisco CUCM call recording worksActive and passive approaches, Built-in Bridge, and recording flow. VOICE / TROUBLESHOOTINGDiagnosing Cisco IP phone registrationTracing the sequence from PoE and VLANs through DHCP and TFTP. CALL DATA / DIAGNOSTICSUnderstanding Cisco CDR and CMR recordsSeparating call metadata from media-quality diagnostics.

07 THE NEXT CHAPTER

Good infrastructure
starts with a
conversation.

Looking for someone who understands the systems
your people rely on? Let’s talk.

Start a conversation

OPEN TO NEW OPPORTUNITIES

EMAIL[email protected]LINKEDINLet’s connect PHONE+965 5153 1519

Currently based in Kuwait

Muhammad
Faizan.